ORDERS AND RETURNS
COUNTRY | Delivery time approximately |
Freight cost (traceable) |
Free freight above |
| Sweden | 4-6 | 34 SEK | 600 SEK |
| Denmark | 5-8 | 95 SEK | 1000 SEK |
| Europe (EU) | 5-8 | 120 SEK | 1000 SEK |
SWEDEN
Freight cost
- Freight cost is 34 SEK for all orders below 600 SEK.
- Free shipping for orders above 600 SEK.
- All orders are processed within 1-3 business days.Expected delivery within 4-6 days. Traceable delivery.
- Questions about exchanges/returns /orders please contact: order@mrshosiery.com
DENMARK
Freight cost
- Freight cost is 95 SEK.
- Free shipping for orders above 1000 SEK.
- Orders are processed within 1-3 business days. Expected delivery within 5-8 days. Traceable delivery.
- Questions about exchanges/returns /orders please contact: order@mrshosiery.com
EUROPE
Freight cost (delivery only in EU)
- Freight cost is 120 SEK.
- Free shipping for orders above 1000 SEK.
- Orders are processed within 1-3 business days. Expected delivery within 5-8 days. Traceable delivery.
- Questions about exchanges/returns /orders please contact: order@mrshosiery.com
RETURNS
Returns
- Return is payed by customer and shall be made within 30 days. The goods must be returned unopened, unused and undamaged and all labels must be remained on the product. Always return in original packaging including a copy of your order (print it out) or just a notice with your order number and contact details. We appreciate if you send ut an email just to inform us that you have made the return to keep an extra eye on it on: order@mrshosiery.com
- Remember that customer is personally responsible for the return and can choose any postal service you want.
- Return to: Lidingö Förrådscenter/Att: Mrs Hosiery AB, Förrådsvägen 13, 181 41 Lidingö, Sweden
- Questions about exchanges/returns /orders please contact: order@mrshosiery.com
REFUNDS
Receiving a refund
A refund will be credited after a few days and latest 14 days after we received the goods. Payment is transferred to the same form of payment from where the purchase was made. No refund of freight costs for unclaimed packages, instead a handling fee of 95 SEK in total.
TAXES
Taxes & VAT
Customer may have to pay tax or duty in your home country.
PAYMENT
We provide different payment options via Klarna, please read about their terms here in English….. or in Swedish…….
FORCE MAJEURE
If the performance of this Agreement is prevented, restricted or interfered with by reason of earthquake, fire, flood or other casualty or due to strikes, riot, storms, explosions, war, terrorism or a similar occurrence, or condition beyond the reasonable control of the Parties such as failure of electricity, telephone or internet services, the Party so affected shall be excused from such performance and any failure or delay resulting therefrom shall not be considered as a breach of this Agreement. Our team will do their outmost to solve the matter for you as soon as possible.